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Refer Patients to Help Therapy
A clear starting point for medical practices, hospitals, case managers, and community organizations. Choose the requested service, send the relevant information, and our team will help coordinate the next steps with the patient.
Phone (858) 481-8827 · Referral fax 858-244-0990
Choose the right referral path
What to send
For every referral
Patient name and contact details
Patient location
Service being requested
Insurance information
Reason for referral
Referring practice and contact person
Any relevant referral or authorization
For evaluation referrals, also include
The procedure or evaluation requested
The clinical question
The program’s or surgeon’s criteria and any required forms
The requested deadline
Where the report should be returned
Use the online referral forms or fax the referral to 858-244-0990. Send only the records relevant to the request. Please do not send patient information by ordinary email or through general contact forms.
What happens next
1
We review the referral.
Intake reviews the submitted information and any requirements.
2
We contact the patient.
Our team reaches out to the patient about next steps.
3
We coordinate scheduling.
The team reviews provider availability and coordinates scheduling when appropriate.
4
You can check in with us.
The referring office can contact our team by phone about the status of a referral.
Appointment availability varies by service, provider, location, and insurance. Help Therapy is an outpatient referral resource and is not a crisis or emergency service.
Referral needs we can review
Pain, spine, and surgical teams
Pre-surgical and procedure-related psychological evaluations requested as part of treatment planning.
Primary care and specialty clinics
Counseling, psychiatry and medication management, and psychological assessment referrals.
Hospital and community care coordinators
Outpatient referrals for patients returning to the community. Availability must be confirmed for each request; we do not provide immediate placement.
Veteran and military referral teams
Referrals involving VA Community Care or TRICARE, which follow separate program requirements.
Referral questions
Which form should I use?
Use the therapy or psychiatry form for counseling and medication-management requests. Use the evaluation form for psychological assessments and pre-surgical or procedure-related evaluations.
Do you accept faxed referrals?
Yes. Fax referrals to 858-244-0990 and include the patient’s contact details, insurance information, and the reason for referral.
What if I do not have all of the information?
Send what you have. Our team can clarify what additional information is needed.
How do I ask about the status of a referral?
Call our team at (858) 481-8827. Please do not send patient information by ordinary email.
How are deadlines handled?
Include the requested deadline in the referral. Availability and completion by a particular date cannot be assumed, so contact our team when timing is important.
Does the patient need to choose a clinician?
No. Our team helps identify a provider based on the patient’s needs, insurance, location, and availability.
Ready to refer a patient?
For yourself, a loved one, or a patient. Our team will help with the next steps.
Phone (858) 481-8827 · Referral fax 858-244-0990