Therapy & Counseling
Therapy offers a place to talk through challenges, build coping skills, and work toward meaningful change. Help Therapy connects patients with clinicians whose specialties and approaches match their needs.
Individual therapy
Support for concerns such as anxiety, depression, grief, stress, trauma, and major life transitions, depending on the clinician’s specialties.
Children and teens
Age-appropriate support for emotional, behavioral, and family concerns with providers who work with younger patients.
Couples and family therapy
Help navigating communication, relationship challenges, family changes, and shared concerns.
Older adults and caregivers
Support for aging-related changes, adjustment to illness, grief, and caregiving stress.
Appointment formats and populations served vary by provider. Couples and family services may have different insurance coverage requirements.
Psychological Evaluations
A psychological evaluation helps answer a specific clinical or diagnostic question. Depending on the reason for referral, the process may include an interview, standardized testing, a review of relevant records, and written findings or recommendations.
Evaluation options may include:
ADHD and autism-related evaluations.
Cognitive and memory concerns.
Diagnostic clarification and treatment planning.
Other specialized referral questions, depending on the psychologist’s expertise.
What to expect
Tell us the reason for the evaluation and any requirements from the referring professional. Our team will help identify an appropriate psychologist and explain the next steps for scheduling, paperwork, and insurance review.
Testing methods, visit formats, timelines, and documentation depend on the referral question and the evaluating psychologist.
Pre-Surgical Psychological Evaluations
Some medical teams require a psychological evaluation before a procedure. Help Therapy helps patients and referring teams connect with psychologists who understand these referral needs and can provide findings and recommendations for the treating medical team.
Common referral needs include:
Bariatric surgery.
Spinal cord stimulator procedures.
Intrathecal pain pump procedures.
Organ transplant and other procedure-specific evaluations, where available.
Share the planned procedure, the referring clinician’s information, and any evaluation or report requirements in your referral. Our team will help coordinate the next steps with an appropriate provider.
An evaluation does not guarantee surgical clearance. The psychologist provides clinical findings and recommendations; the treating medical team determines the next steps for the procedure.
Psychiatry & Medication Management
Psychiatric care focuses on assessment, treatment planning, and medication management when appropriate. Help Therapy can help connect patients with an available psychiatric provider for an initial evaluation and ongoing follow-up care.
1
Initial assessment
Discuss symptoms, relevant history, current medications, and treatment goals with the psychiatric provider.
2
Treatment planning
Explore options based on the provider’s assessment and your individual needs.
3
Follow-up care
Review progress, discuss concerns, and make treatment adjustments when appropriate.
Available services depend on the provider, location, and clinical needs. Prescriptions and specific medications are never guaranteed.
Available by telehealth and in select in-person settings.
Depending on the service and provider, care may be available by video, in an office, at home, or in a care facility. Tell us the patient’s location and any accessibility needs when you submit your request.
Telehealth
Video appointments with participating providers.
Office visits
In-person appointments in available practice locations.
Home visits
Select options for patients with travel or mobility barriers.
Facility visits
Select services in eligible care settings.
Not every service is available in every format or area. Testing and insurance requirements may affect appointment options.
Fees & Insurance
Over 50 insurance plans accepted, with options beyond the plans highlighted below.
Help Therapy accepts over 50 insurance plans. Examples include Medicare, Aetna, Optum, Blue Cross, Blue Shield, TRICARE, and coverage through TriWest, depending on the provider, service, and specific plan. If your plan is not shown here, contact us or submit a referrals so our team can help check your options.
Medicare
Blue Shield
VA Community Care
Blue Cross
TRICARE
Optum
Aetna
Using insurance
Coverage depends on your specific plan, the service requested, and the provider. Some services require a referral or prior authorization. Copays, deductibles, coinsurance, and noncovered services may result in out-of-pocket costs. Our team can help review available benefits information and explain the next steps before scheduling. Verification of benefits is not a guarantee that your insurer will pay a claim.
Private-pay options
You may be able to pay privately if you prefer not to use insurance or your requested service is not covered. Fees vary by provider and service. Ask for the applicable fee information before scheduling.
Questions about an existing bill? Email billing@helptherapy.com.
Questions about our services
What is the difference between therapy and a psychological evaluation?
Therapy involves ongoing support and treatment. A psychological evaluation is designed to answer a particular clinical or diagnostic question and may include interviews, testing, and written recommendations.
Which service should I request if I am not sure what I need?
Describe your concerns or the reason for your referral in the care request form. Our team can help you understand the available service options. The treating clinician determines clinical recommendations.
Do you offer evaluations before surgery?
Help Therapy helps connect patients with psychologists for pre-surgical evaluations, including bariatric and certain pain-management procedures. Availability depends on the procedure, provider, location, and referral requirements.
Is medication management the same as therapy?
Medication management focuses on psychiatric assessment and the use and monitoring of medication when appropriate. Therapy focuses on psychological treatment and support. Some patients receive both services with coordinated care where appropriate.
Are all services covered by insurance?
No. Coverage depends on the plan, service, provider, and any referral or authorization requirements. Some evaluations and relationship-focused services may not be covered. Our team can help review your options.
Can a referring professional submit a request?
Yes. Use the same care request form to refer a patient. Include the requested service and relevant referral requirements in the designated fields.
Help Therapy is not an emergency service. If you or someone else is in immediate danger, call 911. For suicide or mental health crisis support in the United States, call or text 988.