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PSYCHOLOGICAL TESTING & ASSESSMENT

Psychological Evaluations for Clearer Answers

A psychological evaluation can help clarify symptoms, identify strengths and needs, guide treatment, or address a specific referral question. Help Therapy connects patients and referring professionals with psychologists whose experience fits the purpose of the evaluation.

A counselor in conversation with a client in a bright office

Licensed psychologists · Telehealth and select in-person options · Over 50 insurance plans accepted

The right evaluation begins with the right question.

Evaluations are designed around the reason for referral. The evaluating psychologist determines which interviews, records, and assessment tools are appropriate.

Diagnostic clarification

Explore symptoms or concerns that may need a more complete clinical picture.

Cognitive or memory concerns

Assess areas such as memory, attention, reasoning, or other cognitive functions when the referral is within the psychologist’s scope.

ADHD-related concerns

Evaluate attention, executive functioning, behavior, and relevant history when appropriate.

Personality and treatment planning

Better understand emotional, behavioral, and personality factors that may inform treatment.

Autism-related concerns

Explore social communication, behavior, developmental history, and other relevant factors with an appropriately qualified psychologist.

Medical or procedure-related referrals

Address psychological factors connected with a proposed medical treatment, including certain pre-surgical evaluations.

Available evaluation types vary by psychologist, state, age, referral question, and payer.

What to expect from a psychological evaluation

1

Share the referral question.

Tell us what needs to be evaluated and provide any requirements from a physician, school, insurer, attorney, or other referring professional.

2

Meet with the psychologist.

The psychologist reviews relevant history and discusses the reason for the evaluation.

Before you begin

If another professional requested the evaluation, ask for written requirements and report-delivery instructions. Completing forms and providing records promptly can help prevent avoidable delays.

3

Complete selected assessments.

Depending on the question, this may include standardized questionnaires, testing, records review, or information from other sources.

4

Receive findings and next steps.

The psychologist integrates the available information and explains the findings, recommendations, and any report that is part of the service.

The scope and timeline of an evaluation vary with the referral question, testing, records, and completion of forms. Ask about the expected process for your specific request.

Evaluation options for different ages and referral needs

Help Therapy works with adults, older adults, and—when an appropriately qualified psychologist is available—children and adolescents. Telehealth may be appropriate for some interviews and assessments, while other evaluations require in-person testing. The psychologist determines the clinically appropriate format.

Who we work with

  • Individuals seeking answers

  • Family members helping coordinate care

  • Physicians and surgical practices

  • Therapists and psychiatric providers

  • Health plans and care organizations

  • Other approved referral sources

Insurance and private-pay options

Help Therapy accepts over 50 insurance plans. Coverage for psychological testing depends on the specific plan, referral question, provider, testing codes, medical necessity, and authorization requirements. Some evaluations may be excluded from coverage or require private payment. Share the reason for the evaluation and your insurance information so our team can help review available options. Verification of benefits is not a guarantee of payment.

Psychological evaluation questions

What is the difference between psychological testing and an evaluation?

Testing refers to specific standardized measures. A psychological evaluation is the broader clinical process of defining the referral question, interviewing, reviewing relevant information, selecting and interpreting measures, and developing findings or recommendations.

Do I need a referral?

You may contact Help Therapy directly, but some evaluations and insurance plans require an order, referral, or prior authorization. If another professional requested the evaluation, provide that professional’s requirements.

Can an evaluation be completed by telehealth?

Some portions may be available by telehealth. The referral question, specific instruments, patient needs, state rules, and payer requirements determine whether remote evaluation is appropriate.

How long does an evaluation take?

It depends on the referral question, testing required, records, and whether additional information is needed. The team can explain the expected process after reviewing the request.

Will I receive a diagnosis?

A diagnosis may be part of the findings when clinically supported, but it is not guaranteed. The psychologist determines conclusions based on the information obtained.

Can the report be sent to my doctor?

Reports may be shared with an authorized recipient when appropriate permissions and delivery instructions are in place. Ask the team what authorization is needed.

Start with the reason for the evaluation.

Tell us what question needs to be answered, who requested the evaluation, and any timing or report requirements.

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