Privacy Policy

At Help Therapy, we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website.

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Please read this policy carefully. By using our website, you consent to the practices described below.

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Information We Collect

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We do not collect any protected health information (PHI) or patient data directly through our website.

 

However, you may choose to provide basic contact information (such as your name, email

address, or phone number) through general inquiry forms or by contacting us directly. We only collect this information to respond to your inquiries and do not use it for marketing purposes unless explicitly stated.

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Use of Third-Party HIPAA-Compliant Platforms

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For patient-related forms, scheduling, and communication, we use third-party platforms that are HIPAA-compliant, including:

• IntakeQ

• Simple Practice

When you follow links from our website to these platforms, you are subject to their respective privacy policies and security practices. These platforms are used to ensure all patient data is collected, transmitted, and stored securely and in compliance with federal privacy laws.

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SMS/Text Messaging Disclosure

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If you provide your phone number and opt in to receive text messages (such as through our contact form), you agree to the following terms:

• Message frequency may vary.

• You may opt out at any time by replying STOP.

• Reply HELP for more information.

• Message and data rates may apply depending on your mobile plan.

We do not share or sell your text messaging opt-in data or consent with any third parties.

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Cookies and Website Analytics

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We may use cookies or third-party analytics tools to understand how visitors use our site and to improve user experience. This data is aggregated and anonymized and does not contain personally identifiable information.

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You can manage cookie preferences through your browser settings.

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Sharing of Information

 

We do not sell or rent your personal information. We may share non-sensitive information with trusted service providers who help us operate our website or manage communications. These third parties are contractually obligated to protect your information and only use it for the services they provide to us.

We may also disclose information if required to do so by law or in response to valid legal requests.

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Data Security

 

Although we do not collect patient health information directly through our website, we take data security seriously and use appropriate measures to protect all information we do collect. For patient data managed through IntakeQ and Simple Practice, those platforms adhere to HIPAA security standards.

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Third-Party Links

 

Our website contains links to third-party sites (e.g., scheduling or intake forms). Help Therapy is not responsible for the privacy practices or content of those external websites. We encourage you to review the privacy policies of any third-party services you access.

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Children’s Privacy

 

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal data from children through our website.

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Updates to This Policy

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We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The revised version will be posted on this page with an updated effective date.

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Contact Us
 

If you have any questions or concerns about this Privacy Policy or your data, please contact:

Help Therapy
Email: info@helptherapy.com
Website: www.helptherapy.com