top of page

Patient Services During COVID-19

Our organization remains open during the COVID-19 pandemic. We are continuing to serve clients while keeping the health and well-being of all at the highest priority. The Help Therapy team are seeing patients in-person, online, or over the phone. As needs change, patients can transition between in-person, home-based and teletherapy while keeping their same therapist.

Telehealth Visits

If you don't feel comfortable meeting face to face with a therapist, Help Therapy provider partners are all available to meeting online or over the phone. For many throughout the pandemic, telehealth has been the preferred method for meeting with their therapist. The telehealth platform used by providers is 100% HIPAA compliant and easy to use. For those that don't have access to a computer or internet connection or don't feel comfortable with online sessions, you may meet with your therapist over the phone. Seeing a provider online or over the phone is covered by most insurances. You have the option to start with telehealth visits then transition back to face-to-face therapy with the same therapist when you feel comfortable. Phone consults are available at hospital emergency rooms and other settings.

In-Person Visits

For in-person appointments, providers are maintaining strict COVID-19 safety protocols, including thermometers, hand sanitizers, protective gloves and masks. The health and well-being of our clients and providers is our highest priority.

For any other questions or inquiries, please call our care team at (855)449-0159 or email

Stay safe and well.


bottom of page